Medical Disclaimer

Medical Disclaimer

Last updated: October 17, 2026

Luma Direct is an education and navigation support program. We do not provide medical advice, diagnosis, treatment, or emergency care.

This disclaimer applies to all Luma Direct content and experiences, including website content, participant dashboard features, AI-assisted educational features (if we turn them on), and partner-shared enrollment links or codes.

What Luma Direct Does Not Do

  • • No diagnosis or treatment decisions
  • • No insulin dosing guidance
  • • No device recommendations or prescribing
  • • No lab or glucose data interpretation
  • • No emergency intervention or crisis counseling

What to Do Instead

  • • Contact your healthcare team for medical decisions
  • • In an emergency, call your care team's urgent line or 911 right away. Do not wait for, or rely on, anything on this Service.
  • • Seek licensed mental health support for crisis or therapy needs

AI Features

Our AI-assisted features are not turned on right now. If we turn them on, they will be for educational explanations and question preparation only, not a substitute for medical judgment or clinician guidance.