Non-clinical family support between visits.
Luma Direct is a nonprofit 90-day education and navigation program that supports families after diagnosis, between visits, without providing medical advice.
What Clinics Do Well
Clinical decision-making, prescribing, device training, and care management.
Luma Direct does not replace your diabetes team.
Where We Help
Orientation to what matters now vs later
Cost and insurance literacy, education only
Question preparation and pacing between visits
Why Clinics Use Luma Direct
Built for Repeat Questions
Designed to absorb repeat non-clinical questions and panic-driven follow-up that take staff time.
No Workflow Changes
Families enroll independently from a clinic enrollment code, link, or handout. No integrations or clinical process changes required.
Clear Boundaries
No dosing, diagnosis, treatment decisions, device recommendations, or data integration.
How to Describe Luma Direct to Your Team
“Luma Direct supports families between visits so our clinical team can focus on care.”
Think of us as the getting-started and orientation layer, not care delivery.
Clinic Partner Referrals
We support referral-friendly clinic partner programs, department or foundation funding, and sponsor-backed access models.