Luma Direct | Clinic One-Pager
Non-Clinical Family Support Between Visits for New Type 1 diabetes Diagnoses
Luma Direct is a nonprofit, 90-day education and navigation program that supports families after diagnosis, between visits, without providing medical advice.
NonprofitBetween VisitsNo Medical Advice
What Clinics Do Well
- • Clinical decision-making and medical management
- • Prescribing insulin and devices
- • Clinical education and device training
- • Ongoing care and follow-up
Where Luma Direct Fits
- • Orientation to what matters now vs later
- • Plain-language pacing between visits
- • Cost and insurance literacy (education only)
- • Question preparation for future visits
Why Clinics Use Luma Direct
- • Designed to reduce repeat non-clinical questions and panic-driven follow-up
- • Built to help families feel supported between visits
- • Built to help families arrive at visits better prepared
- • Requires no workflow changes or integrations
How Clinics Use It
- Provide a Luma Direct clinic enrollment code, handout, or link at diagnosis / first endo visit
- Family enrolls independently using the clinic enrollment code
- Clinic maintains full control of care
What We Do Not Do
- • No medical advice, diagnosis, or treatment decisions
- • No dosing or device recommendations
- • No lab or glucose interpretation
- • No data integration
- • No workflow replacement
- • No “AI healthcare” claims
One-Sentence Positioning
“Luma Direct supports families between visits so clinical teams can focus on care.”