Luma Direct | Employer One-Pager
Structured, Non-Medical Support for Employees Navigating a New Type 1 diabetes Diagnosis in Their Family
Luma Direct is a nonprofit, 90-day education and navigation program families can use between visits. It gives HR a safe, responsible place to send employee families during a high-stress life disruption.
NonprofitNon-MedicalNo Integration
The HR Problem
- • New T1D diagnoses disrupt work, family life, and benefits questions
- • HR is expected to help but cannot give medical advice
- • Teams have no repeatable playbook for these situations
- • Sending random links is not enough
What Luma Direct Provides
- • Structured 90-day education program
- • Cost and insurance literacy (education only)
- • Between-visit support and pacing
- • Clear boundaries: non-medical, nonprofit support
Why Employers Buy
- • Designed to reduce time HR spends improvising support during crisis situations
- • Built to support employee families during a disruptive event
- • Offers a responsible resource without healthcare claims
- • Requires no integration, training, or workflow changes
How to Position Luma Direct Internally
“We provide structured, non-medical support for employees navigating a new type 1 diabetes diagnosis in their family.”
Avoid medical outcomes claims, guarantees, or healthcare positioning.
What We Do Not Do
- • No diagnosis or treatment decisions
- • No insulin dosing guidance
- • No device recommendations
- • No real-time monitoring
- • No crisis counseling or emergency intervention
- • No outcome guarantees